NWN Has Been Awarded A 7 Year Contract With The State of South Carolina To Provide Hosted VoIP, Hosted Contact Center & Integrated Voice Response Services
South Carolina was looking for a partner that could support the state in their transition from their current diverse and complex telecommunications systems to modern, standardized and secure technologies.
Greenville, South Carolina, June 24, 2015, The team at NWN was pleased to announce that NWN was the only Systems Integrator that has been awarded a 7-year contract with the State of South Carolina to provide Hosted VoIP (up to 45,000 users), Hosted Contact Center & Integrated Voice Response (5,000 call center agents and 400 Supervisors) Services. NWN was able to meet or exceed the specifications required to receive this Bid Award. The company reports that the key factors that influenced their award included: NWN’s relationships with the State of South Carolina and Cisco, as well as NWN’s experience and qualifications with their End-to-End Cisco based solution, NWN Professional Services (NPro), and Managed Services (NCare).
Other key “win” factors included: NWN’s Tier 3 or Tier 4 data centers located exclusively within the contiguous United States, their ability to meet the NIST 800-53 Revision 4 Security requirements, and their ability to support the State’s Reporting and Direct Billing for individual entities requirements.
It was clear from the outset that NWN was the right firm for this project. After all, NWN is without question one of the most rapidly growing providers of IT Solutions and Services. They became the dominant force in their industry by specializing in five critical technology sectors: Data Center & Networking, Collaboration, End-User Computing and Mobility, Custom Applications and Executive Intelligence and Security. With over three-hundred engineers, project managers, consultants and technicians, and a large number of them possessing advanced industry certifications, it is easy to see how they were able to emerge at the top of the industry.
For more information, please visit: www.nwnit.com/
Media Contact:
NWN Corp.
Attn: Media Relations
124 Verdae Boulevard, Suite 303
Greenville, SC 29607
864.679.4800
drowland@nwnit.com
